Data & privacy
Delete your account and data
Rampa is a business platform, not a consumer app. Representative accounts are provisioned and managed by your organization — the company you work for that uses Rampa. There is no self-service sign-up, and your account and its data are governed by your organization's agreement with Rampa.
How to request deletion
You can request deletion of your account and associated data in two ways:
- In the app — open the Account tab and tap "Request account deletion." This opens a pre-filled email to our team that you just need to send.
- By email — write to contact@getrampa.com from your work email, or contact your organization's Rampa administrator.
What gets deleted
Account data that Rampa controls — such as your name and email — will be deleted. Conversation recordings and derived data are processed by Rampa on behalf of your organization, which is the data controller; their deletion is subject to your organization's instructions, retention policies, and applicable law. Where the law requires us to retain certain records, we delete data as soon as those obligations allow.
Timeline
We process verified deletion requests within 30 days. For organization-controlled data, we may need confirmation from your administrator before deleting.